Questions, answered.

Simply choose your coffee or tea, add it to cart, and complete checkout. Once your order is placed, you’ll receive a confirmation email with your order details.

If you need to update or cancel an order, please contact us as soon as possible. Once your order has moved into processing or shipping, we may not be able to make changes.

You’ll receive an order confirmation by email once your purchase is successfully placed. If you don’t see it, check your spam or promotions folder first.

If two separate orders are placed, they are typically processed separately. If you need help, contact us right away and we’ll do our best to advise you.

Orders are processed as quickly as possible after purchase, and delivery times depend on your location. You’ll receive tracking information once your order ships.

Shipping is only available to the US at this moment.

Once your order has shipped, you’ll receive a tracking email with the details you need to follow its progress.

If your order seems delayed, please contact us with your order number so we can look into it. If a package is marked delivered but hasn’t arrived, check with neighbors or your local carrier first, then reach out to us.

Because coffee and tea are consumable products, returns are usually limited. If there is a problem with your order, contact us and we’ll help resolve it.

If your order arrives damaged, email us with your order number and a photo of the issue. We’ll review it and make it right as quickly as possible.

If something in your order is incorrect, contact us as soon as possible and include your order number. We’ll review the issue and arrange the next steps.

In most cases, no return is needed for damaged or incorrect coffee items. Please contact us first so we can confirm the best resolution.

MILREY launches with single origin coffee, blends, premium flavored coffee, pods, and tea, all curated to fit into a more beautiful daily ritual.

Single origin coffees come from one origin and usually offer a more distinctive flavor profile. Blends combine coffees to create a smoother, more balanced cup.

Our flavored coffees are designed to feel more adult and elevated, with familiar notes presented in a cleaner, more refined way.

Yes. Pods are part of the MILREY collection for customers who want convenience without losing the brand’s premium standard.

Tea is part of the same ritual world as coffee, a softer, slower extension of the MILREY experience for different moments in the day.

Yes. Tea is not an add-on category for MILREY; it is a true part of the brand universe and follows the same standard of taste and design.

We offer tea as part of a premium ritual experience, with a focus on balance, quality, and a more elevated everyday cup.

yes, you can subscribe to your favorites for a more effortless way to keep MILREY stocked.

Yes, if subscriptions are enabled, you should be able to manage, pause, or cancel from your account or subscription portal.

If available, you can update your subscription to match your routine, whether that means coffee, tea, or a different format.

Our products are made with plant-based coffee and tea ingredients. If you have a specific dietary question or want to review a product before ordering, please contact us and we’ll be happy to help.

We do not use gelatin in our coffee products. For flavored products, we keep the ingredient list clear so customers can review it before purchasing.

Our tea range is designed as a plant-based, everyday ritual product. If you are checking ingredients for dietary reasons, please review the product page or contact us directly for confirmation.

If and when a product uses certified ingredients, that information should be listed clearly on the product page. For any ingredient-specific concern, please reach out before ordering.